Patient Service Rep - Full-Time / East Glenview
Glenview, IL Glenview, IL Full-time Full-time Estimated:
$41.
5K - $52.
5K a year Estimated:
$41.
5K - $52.
5K a year 1 hour ago 1 hour ago 1 hour ago Position Requirements:
High school diploma or equivalent.
Required to pass 6 week MSO training program immediately after hire to be assigned to a practice.
Two to three years customer service experience in a high volume high stress environment.
Experience handling difficult caller/customers/patients.
Experience handling several tasks at once without mistakes or diminution of professional demeanor and customer service.
CRT/PC experience in a customer service setting.
Working knowledge of the BAR and scheduling sections of the IDX system preferred.
Strong interpersonal and telephone communication skills.
Ability to solve problems posed by callers seeking referrals appointments billing issues and clinical information.
N/A Ability to function in a high volume multiple task environment possibly in a crowed or closely shared work space.
Exposure to ill patients.
Ability to work under stressful conditions with demanding customers.
Possible travel to various AMG practice sites or to ancillary settings for practicums training programs and/or temporary assignment.
If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015.
Ability to lift up to 35 pounds without assistance.
For patient lifts of over 35 pounds or when patient is unable to assist with the lift patient handling equipment is expected to be used with at least one other associate when available.
Unique patient lifting/movement situations will be assessed on a case by case basis.
Purpose:
To provide efficient effective quality customer service and practice support through a variety of general office duties including scheduling coding registration and billing.
Maximize revenues by collecting payment at time of service and entering accurate and up to date billing information (address insurance coverage etc.
) into the patient accounting system.
Assists clinical staff in maintaining accurate medical records.
Accountabilities:
P.
Estimated Salary: $20 to $28 per hour based on qualifications.
$41.
5K - $52.
5K a year Estimated:
$41.
5K - $52.
5K a year 1 hour ago 1 hour ago 1 hour ago Position Requirements:
High school diploma or equivalent.
Required to pass 6 week MSO training program immediately after hire to be assigned to a practice.
Two to three years customer service experience in a high volume high stress environment.
Experience handling difficult caller/customers/patients.
Experience handling several tasks at once without mistakes or diminution of professional demeanor and customer service.
CRT/PC experience in a customer service setting.
Working knowledge of the BAR and scheduling sections of the IDX system preferred.
Strong interpersonal and telephone communication skills.
Ability to solve problems posed by callers seeking referrals appointments billing issues and clinical information.
N/A Ability to function in a high volume multiple task environment possibly in a crowed or closely shared work space.
Exposure to ill patients.
Ability to work under stressful conditions with demanding customers.
Possible travel to various AMG practice sites or to ancillary settings for practicums training programs and/or temporary assignment.
If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015.
Ability to lift up to 35 pounds without assistance.
For patient lifts of over 35 pounds or when patient is unable to assist with the lift patient handling equipment is expected to be used with at least one other associate when available.
Unique patient lifting/movement situations will be assessed on a case by case basis.
Purpose:
To provide efficient effective quality customer service and practice support through a variety of general office duties including scheduling coding registration and billing.
Maximize revenues by collecting payment at time of service and entering accurate and up to date billing information (address insurance coverage etc.
) into the patient accounting system.
Assists clinical staff in maintaining accurate medical records.
Accountabilities:
P.
Estimated Salary: $20 to $28 per hour based on qualifications.
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