CSR - Customer Service Representative
FARMERS INSURANCE CHARLES YI AGENCY FARMERS INSURANCE CHARLES YI AGENCY Glenview, IL Glenview, IL Full-time Full-time From $35,000 a year From $35,000 a year Charles Yi Farmers Insurance Agency in Glenview, IL is seeking a full-time Customer Service Representative to join our growing team! Our Agency qualified for Presidents Council, which ranked us as the top 1% of Farmers Agencies! If you want to be a part of a winning and competitive culture, then this may be the career for you! Our Customer Service Representatives will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintaining knowledge of our products, and answering any questions our clients may have.
Our Culture:
Customer and employee success and satisfaction are our top two priorities.
The two go hand-in-hand, and as they build each other up, they create an external and internal army of brand ambassadors.
Compensation:
We believe in paying exceptionally well for outstanding performance.
Our compensation plan is unmatched in the marketplace and truly allows our team members to make an incredible income.
Career Growth Plan:
We are constantly searching for new leaders within our company.
All of our team members have a duty to better themselves, and everyone has an opportunity to advance within our organization.
Here are the frequently asked questions and answers that we get about our career opportunity:
What kind of training will I receive? We invest in our team members to help them succeed and achieve their personal, professional, and financial goals.
You will receive the award-winning product and sales training that is exclusively offered in our agency.
What is the culture like in your company? We have a competitive culture where we expect a lot from ourselves and each other; however, we support one another to ensure that we all succeed and have an enjoyable work environment.
What would my career growth plan look like? All team members in our organization have the opportunity to go through our Employee Maturity Program and advance within our organization and take on leadership roles.
If you're looking to be part of something remarkable, and if this career opportunity sounds like something you would like to be a part of, then apply today! Responsibilities Responsibilities for the Customer Service Representative:
? Answer incoming phone calls on the first ring ? Process customer policy change requests ? Cross-sell products such as Life insurance ? Schedule appointments for sales staff to meet prospective customers Requirements Qualifications for the Customer Service Representative:
? Insurance customer service experience is preferred ? Proven track record of trustworthiness, dependability, and ethical behavior ? Must be coachable ? Excellent communication skills:
written, verbal, and listening ? Must have strong interpersonal communication skills ? Must be motivated and determined Job Type:
Full-time Pay:
From $35,000.
00 per year
Benefits:
Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Experience level:
No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Glenview, IL 60025:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Property & Casualty License (Preferred) Life Insurance License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our Culture:
Customer and employee success and satisfaction are our top two priorities.
The two go hand-in-hand, and as they build each other up, they create an external and internal army of brand ambassadors.
Compensation:
We believe in paying exceptionally well for outstanding performance.
Our compensation plan is unmatched in the marketplace and truly allows our team members to make an incredible income.
Career Growth Plan:
We are constantly searching for new leaders within our company.
All of our team members have a duty to better themselves, and everyone has an opportunity to advance within our organization.
Here are the frequently asked questions and answers that we get about our career opportunity:
What kind of training will I receive? We invest in our team members to help them succeed and achieve their personal, professional, and financial goals.
You will receive the award-winning product and sales training that is exclusively offered in our agency.
What is the culture like in your company? We have a competitive culture where we expect a lot from ourselves and each other; however, we support one another to ensure that we all succeed and have an enjoyable work environment.
What would my career growth plan look like? All team members in our organization have the opportunity to go through our Employee Maturity Program and advance within our organization and take on leadership roles.
If you're looking to be part of something remarkable, and if this career opportunity sounds like something you would like to be a part of, then apply today! Responsibilities Responsibilities for the Customer Service Representative:
? Answer incoming phone calls on the first ring ? Process customer policy change requests ? Cross-sell products such as Life insurance ? Schedule appointments for sales staff to meet prospective customers Requirements Qualifications for the Customer Service Representative:
? Insurance customer service experience is preferred ? Proven track record of trustworthiness, dependability, and ethical behavior ? Must be coachable ? Excellent communication skills:
written, verbal, and listening ? Must have strong interpersonal communication skills ? Must be motivated and determined Job Type:
Full-time Pay:
From $35,000.
00 per year
Benefits:
Dental insurance Health insurance On-the-job training Paid time off Professional development assistance Experience level:
No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Glenview, IL 60025:
Reliably commute or planning to relocate before starting work (Required) License/Certification:
Property & Casualty License (Preferred) Life Insurance License (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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