Front Desk Agent/Night Audit-Courtyard by Marriott - Now Hiringother related Employment listings - Glenview, IL at Geebo

Front Desk Agent/Night Audit-Courtyard by Marriott - Now Hiring

DAILY PAY, TIPS, INSURANCE AFTER 30 DAYS, PAID TIME OFF, HOTEL DISCOUNTS The Front Desk Agent is a member of the Front Office team.
Responsibilities include:
maintaining and promoting hospitality at all times; welcoming and serving guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
As part of this job, this individual is required to:
demonstrate good computer skills; accurately handle cash and charges; stand for long periods of time; present a friendly, outgoing, energetic and guest service oriented demeanor.
Flexibility to work days, nights, weekends, and holidays as needed is a must.
DUTIES AND RESPONSIBILITIES This position is responsible for:
handling guest registration and room assignments, accommodating special requests whenever possible; handling guest check-ins/check-outs in accordance with hotel credit/cash handling policies in a efficient and friendly manner; resolving customer complaints; assisting customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
; canceling room reservations according to procedures; and any other duties, as assigned.
Qualifications Include:
(not limited to) Previous customer service experience is required.
Previous experience in a similar position or within a hotel preferred.
Excellent communication skills both verbal and non-verbal.
Guest service oriented demeanor is required.
Candidate should be willing to go above and beyond for our guests and have a professional, positive attitude.
Excellent phone and computer skills.
Ability to read and speak English.
Previous cash handling experience preferred Must be willing to work weekends and holidays Must be willing to work Night AuditSalary:
$14 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.

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