Server

Company Name:
The Glen Club
Position Summary:
Greets and serves food and/or beverages to patrons.
Essential Duties and Responsibilities:
Provide immediate attention to all members/guests upon seating, greet warmly and distribute menus.
If local water conservation laws permit, fill glasses with ice water while guests decide upon order; answer questions and suggest menu items.
Take member/guest food and/or drink orders.
Turn orders into kitchen; inform cooks about any special cooking instructions.
Assemble food on tray; procure items from each station as necessary.
Serve meal; place dishes by courses in front of each person; serve from left of the person.
Check back to ensure member/guest satisfaction; replenish water and butter as necessary.
Remove soiled dishes as guests finished.
Suggest and serve dessert, coffee, and after dinner drinks.
Verify accuracy of prices, state and federal taxes, tips and other charges on all checks and present bill to guests.
Handle all cash and credit cards as applicable from guest/member charges as prescribed by standard operating procedures.
Keep tables, dining room and bus station clean and tidy.
Advises supervisor of any complaints as soon as they occur.
Performs side work, clean-up and closing duties as assigned.
Attend pre-meal meetings as requested.
Turn in signed tip declaration form weekly (where applicable)
Perform other duties as appropriate.
Qualifications:
High school preferred.
1year server experience preferred.
Demonstrated quality written, verbal, and interpersonal communication skills.
Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
Positive attitude, professional manner and appearance in all situations.
Supervises:
None
Classification:
Part-time or Full-time, Seasonal or Non-Seasonal, Hourly, Non-Exempt
Working Conditions:
Work hours may include days and evenings on weekdays and weekends. Work primarily indoors in a restaurant/lounge environment, with some outdoor work involving patio, pool, and on-course service. Will be exposed to sharp utensils, extremely hot stoves and grills, sharp and rapid equipment movements, hot food, potentially dangerous chemicals and solvents on a daily basis. May be exposed, from time to time, to inclement weather, potentially dangerous pesticides, herbicides, fertilizers, equipment movement hazards, and misdirected golf balls. Injury may result as a result of exposure to the above if safety policies and practices are not properly followed at all times.
Machine/Equipment/Tools Used:
Serving trays, utensils
Physical Requirements:
Must have the ability to:
& Read and write (English)
& Communicate verbally with staff members and/or customers
& Give and/or follow verbal and written instructions
& Visually inspect all work areas
& Perform mathematical calculations involving fractions, decimals, and percentages
& Retrieve, read and interpret information from technical sources
& Stand, sit, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
& Lift up to 50 lbs occasionally, 30 lbs frequently, and 20 lbs constantly

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